Refund policy

Return & Refund Policy

We want you to feel confident when shopping with TEREA. If you are not completely satisfied with your purchase, eligible items may be returned within 30 days of delivery.

To be eligible for a return, the item must be unworn, unused, and in its original condition, with all original packaging and any included accessories or materials. Items that show signs of wear, damage, alteration, or improper handling may not be accepted for return.

To begin a return, please contact us at info@tereaventures.com and include your order number and the item you would like to return. Returns sent without prior authorization may not be accepted.

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect. We recommend using a trackable shipping service when returning merchandise.

Once your return is received and inspected, we will notify you regarding approval of the refund. If approved, the refund will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Original shipping charges are non-refundable unless the return is the result of an error on our part.

Final sale items, gift cards, and items specifically identified as non-returnable at the time of purchase are not eligible for return.

If your order arrives damaged, defective, or incorrect, please contact us at info@tereaventures.com as soon as possible and include your order number and photographs of the item and packaging so that we can assist you.

For questions regarding returns or refunds, contact:

TEREA
1260 N Wetherly Dr
Los Angeles, CA 90069
Phone: (323) 387-1286
Email: info@tereaventures.com