Shipping policy

TEREA ships orders to eligible addresses within the United States and to other destinations when international shipping is available at checkout.

Order processing times may vary depending on product availability, order volume, weekends, and holidays. Estimated shipping options and applicable shipping charges are displayed during checkout when available.

Once your order has shipped, tracking information will be provided when a tracking number is available.

Delivery estimates are provided as estimates only. Actual delivery times may be affected by the shipping carrier, weather conditions, holidays, address issues, or other circumstances outside our direct control.

Please review your shipping address carefully before completing your purchase. Customers are responsible for providing complete and accurate shipping information.

If you notice an error in your shipping address after placing an order, contact us immediately at info@tereaventures.com. We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed after an order has entered processing or shipment.

If a package is returned to us because of an incorrect or incomplete address, refused delivery, or another customer-related delivery issue, additional shipping charges may apply before the order can be sent again.

If your tracking information indicates that an order was delivered but you cannot locate the package, please first check around the delivery location and contact the shipping carrier. You may also contact TEREA and we will assist where reasonably possible.

For shipping questions, contact:

Email: info@tereaventures.com
Phone: (323) 387-1286

Federal rules generally require online sellers to ship within the advertised timeframe or, when no timeframe is given, follow specific requirements concerning shipment delays and refunds, which is another reason not to promise unrealistic delivery dates in your policy.